State Farm® Insurance Agent Letitia Fulkerson

"I had an insurance review today with my agent, Letitia Fulkerson. She is always great! She answers all of my questions, and never makes me feel stupid. She went above and beyond with me multiple times. In addition to making sure I have enough coverage at the best price, she gave me names of a reputable plumber, electrician and body work shop, and when I mentioned I was overdue for lunch, she gave me a tasty piece of candy. She also took extra time to support me in my silliness, by taking a picture of me with Jake from State Farm in the lobby. She doesn't treat me like I'm just a client, but a friend."

"When my agent John Hopkins of over 30 years retired we had to find a new agent. We thought we would give Letitia Fulkerson a try. We thought no one could replace John but Letitia was just as professional and easy to talk to. She is amazing. Her attention to detail and her knowledge on all of State Farm’s products and services is very helpful. She was very helpful in helping us make important financial decisions. You have a good feeling walking into the office, everyone is friendly and caring. We feel we are visiting friends."

"I needed help on a closed policy and the 800 number told me to call my agent. I called this office (my current agent) for assistance with a homeowners policy I had on a house I'd sold, and the person who answered the phone (Shawna?) was dismissive and not helpful, telling me to call the agent who'd held that policy. My former agent's office was very helpful, but as a course of that discussion it came up that I had moved to Kentucky a few weeks ago, and they input a change of address. This agent's office sent me a text that I needed to find a new agent, that they could no longer insure me. Immediately, I started looking at agents in my area, however, when I went to the agent I wanted to use it was found that this agency assigned me to another agent without verifying with me who I wanted to use. I had to call the agent who they assigned me to, in order to get moved to the agent I chose. It was an unnecessary hassle, and my only dealing with this agent's office since I'd switched my policy to her. I have modified this review to add clarity and based on the response from the agent (increased the rating from 1 to 3 stars). The agent needs to curtail the office staff and remind them that there is a polite way to let someone know you're not able to assist them without making them feel brushed off."

"I have been insured through Letitia Fulkerson’s State Farm Agency for many years and have always trusted that she and her staff were working for my best interest. Any claims I have had were handled expeditiously and my policies have been researched by Letitia for the best appropriate coverage and value."

"I have had State Farm as my insurance company for the last 12+ years for auto and just recently bought a house and added them on for my home insurance as well. My family has been using this office as their chosen provider for about 30 years now and could not be happier with all of the agents in office! We will continue to recommend them to our friends and colleagues!"

"I recently switched all of my policies to Letitia, and she made the experience so smooth and hassle-free. With so much knowledge and expertise, Letitia is truly a trusted advisor! She helped me take a fresh look at all of my coverage, and together we found a custom solution for my situation. My policies now fit my life and my budget, and I'm so grateful for her time and attention. I highly recommend Letitia Fulkerson, State Farm Insurance!"

"We call and ask for a call back from the agent 2ce in the year we have been with them. Crickets. Shawna has been supposed to call us back 2ce and crickets. We have got an incorrect quote 2ce on adding my son, not in our favor. Staff does not understand how to apply their newest tech to get us discounts. I hate communicating this way but not sure how else to get your attention."

"Letitia and her staff have done a great job for me over the past 7 years. She listens well to my particular needs and gives sound advice. They took care of a couple of Auto claims quickly and without any hassle. They're very friendly and quick to respond to questions I have about my homeowner's and 4 Auto policies."