State Farm® Insurance Agent Letitia Fulkerson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Catie VanDerVelde, REALTOR
October 27, 2024
5
out of
5
rating by Catie VanDerVelde, REALTOR
"Staff is incredibly helpful and friendly."
We responded:
"Thank you, Catie! We’re so glad to hear that our team made a positive impression. We aim to provide helpful and friendly service every step of the way, and it’s great to know we met your expectations. We look forward to assisting you again in the future! - Letitia Fulkerson State Farm Insurance Agent"
John Powell
April 30, 2024
5
out of
5
rating by John Powell
"This agency is a community treasure. The team is customer focused and reflects the true conservation values of Cincinnati. Insurance is all about people and Letitia and here team get it. John Powell"
We responded:
"Thank you, John, for your heartfelt words! At our agency, we strive to not only provide excellent service but also to embody the values of our community. My team and I are dedicated to putting our customers first and ensuring they have the insurance coverage they need. We're grateful for your support ! Letitia Fulkerson, State Farm Agent "
Julie Desalvo
April 25, 2024
5
out of
5
rating by Julie Desalvo
"Prompt friendly responses to inquiries. Straight forwarding price quotes with no haggling for line by line discounts like paperless billing and monitoring systems! Thanks for saving us $$$. Have used this agency over the past 30 years and highly recommend!"
We responded:
"Thank you for sharing your experience, Julie! We're delighted to hear that you've found our team to be prompt and friendly. Your continued support of our State Farm team over the past 30 years is greatly appreciated, and we're thankful for your high recommendation. We look forward to many more years of serving you! – Letitia Fulkerson State Farm Insurance Agent"
Angie Armstrong
April 8, 2024
5
out of
5
rating by Angie Armstrong
"Great ladies to work with!!!"
We responded:
"Thank you for your kind words, Angie! We enjoy working with you, too! Letitia "
Alan LaDuke
March 20, 2024
5
out of
5
rating by Alan LaDuke
"Great agent, so much better than my previous State Farm agent."
We responded:
"Thank you, Alan! We are so proud to support the work you do with Friends of Ohio K9, Inc. a non-profit organization designed to help Ohio’s working K9s that serve and protect our communities with equipment, training, and medical needs. Looking forward to the 3rd annual Car Show at Caesar's Creek on September 22, 2024, proceeds to benefit this important work! "
Larry Lillback
March 18, 2024
5
out of
5
rating by Larry Lillback
"Top State Farm Agent in Southwest Ohio"
We responded:
"Wow! Thank you so much, Larry! I appreciate your confidence and the opportunity to work with you. "
Alexus Tumbleson
February 9, 2024
5
out of
5
rating by Alexus Tumbleson
"Jen was EXTREMELY helpful and had a lot of knowledge! She answered all of my questions with confidence! I made the switch to state farm today and they saved me HUNDREDS!"
We responded:
"We greatly appreciate your fantastic review, Alexus! It makes us so happy to hear that Jen delivered exceptional service and assisted you in saving money through your transition to State Farm. Thank you for choosing us and we look forward to serving all your insurance needs! - Letitia"
Ryan Ridgley
February 7, 2024
5
out of
5
rating by Ryan Ridgley
"Jen has been FANTASTIC to work with. Dealing with the struggles of a large online insurance providers made me decide to seek out a local office with a REAL person to work with. I am so happy to have found his office and look forward to a long and supportive relationship for our insurance needs."
We responded:
"Thank you for the 5-stars, Ryan! Great to hear that Jen was able to assist you with your insurance needs. We’re delighted that you discovered our office, where you were able to speak directly with a real person. Feel free to stop in the office, we are "in the neighborhood!" Letitia"
Damion Durst
January 25, 2024
5
out of
5
rating by Damion Durst
"Jen did a great job walking me through the process and figuring out what was needed for me to transfer my insurance. Highly recommend her for any and all insurance needs!"
We responded:
"Thanks for the awesome review, Damion! It’s great to hear that Jen did a fantastic job helping you with your insurance transfer. We really appreciate your recommendation; and if you require assistance, please reach out to us at the office. – Letitia"
Jen McMullen-Mangus
December 29, 2023
5
out of
5
rating by Jen McMullen-Mangus
"Starting with a phone call to the office. Sue was so kind and helpful. She set us up an appt with Jen. The appt went great, Jen was so helpful and answered all our questions and explained everything in detail. We switched our policies same day. It saved us money but more over we now have people we can trust and speak to face to face."
We responded:
"I am really glad to hear about your experience with us, Jen! Starting from that first office phone call and your description of your visit is really uplifting. And the fact that you saved money while also building trustworthy, face-to-face relationships is a definite win-win! I will pass on your kind words to Sue and Jen! – Letitia "
Rob Wells
December 17, 2023
5
out of
5
rating by Rob Wells
"I recently received a new auto-insurance policy from Jennifer. She was amazingly pleasant to work with. She made the process simple and fast. She was profession and personal, and I highly recommend her to anyone looking into their insurance needs."
We responded:
"Hi Rob, thank you so much for your business and letting me know about your positive and professional experience working with my team member, Jen, for your insurance needs. Jen does a great job of asking good questions to make sure she is matching the coverages to your specific situation. Sorry for the delay in replaying to your review, I had a few tech issues that are now resolved. Have a great weekend! Letitia"
Alika Roger
October 16, 2023
5
out of
5
rating by Alika Roger
"Best service, prompt help!"
We responded:
"Alika, we are here to assist you and happy that you had such a great experience with our customer service! Your positive feedback really makes our day. – Letitia"
Keith Maynard
October 12, 2023
5
out of
5
rating by Keith Maynard
"Very simple and easy to get. Wonderful service!! Great friendly service."
We responded:
"Good to talk to you this morning! Thank you for your positive feedback!"
John Cassidy
October 7, 2023
5
out of
5
rating by John Cassidy
"Very easy to work with, prices are reasonable. Jen did a very good job explaining all the options and the benefits from different selection of the auto policy."
We responded:
"John, it’s great to hear that you discovered our services easy to navigate and our prices to be fair. Jen's thorough explanation of the various auto plan options and their benefits was indeed an exceptional addition. Have a great weekend! - Letitia"
Kenneth
October 5, 2023
5
out of
5
rating by Kenneth
"Sue is very helpful answering any questions I have. She always takes care of my insurance needs. I have worked with Sue at State Farm for 40+ years"
We responded:
"You are so right! Sue does a fabulous job at Letitia Fulkerson State Farm agency! Thank you for taking the time to share your positive experience and the opportunity to work with you for so many years. Have a great weekend! Letitia"
Ashley Hollon
September 29, 2023
5
out of
5
rating by Ashley Hollon
"Jen is awesome. All the ladies are so nice. Jen and Letitia helped me go over several options and choose what was best for me with no pressure. Everything was explained fully and in terms I could understand. They really broke everything down and I feel I got a steal on the rates. Highly recommend"
We responded:
"We're thrilled to hear that you had such a positive experience with our Letitia Fulkerson State Farm team. Providing excellent service without pressure is our goal, and we're delighted that we could help you choose a great option. We're here to make sure insurance is clear and understandable for you. Your recommendation means the world to us, thank you, Ashley!"
Angie Tucker
September 27, 2023
5
out of
5
rating by Angie Tucker
"Shauna, Sue and the staff have always been friendly, caring, informative and helpful. Have been with State Farm for 37 years and have no complaints. Claims were handled in a timely manner."
We responded:
"Thank you, Angie! I am so proud of my team and the work they do every day to take care of our policyholders. Gosh, 37 years is a long time! We sure appreciate your continued business and the opportunity to work with you at Letitia Fulkerson State Farm Agency! Take care, Letitia "
Jill Lawson
September 23, 2023
5
out of
5
rating by Jill Lawson
"I have been the same automobile insurance company for eight years. I also bundled home insurance with them. My costs kept rising every year since I began with them. It was frustrating to understand since I am 68 years old; have a 19 year old Honda CRV; never had any driving violations; have a very high credit score; and I have not file any claims. My 30 year old granddaughter told me about her recent transition to State Farm Insurance and about how much money she was saving. So, I called Letitia Fulkerson Agency and spoke to Jen Faul. She gave me a quote for the exact coverage and benefits which would save me $25 a month on my automobile insurance. This is a yearly cost savings of $300. In fact, my previous automobile insurance costs have never been this low. So, when my home owner’s policy expires, I plan to bundle with State Farm and save more money on both. Thank you so much, Jen!"
We responded:
"Thank you, Jill, for sharing your experience with us! I am so happy to hear that Jen was able to provide you with a great Auto insurance option. We also look forward to assisting you with your homeowner's coverage. Welcome to the State Farm family, and thank you for choosing Letitia Fulkerson State Farm, please don't hesitate to reach out with questions! Letitia"
Enrique Cedeno
September 18, 2023
5
out of
5
rating by Enrique Cedeno
"I worked with Jen at Letitia Fulkerson's Agency and was very impressed with the professionalism and attention to detail. I have all my insurance needs covered thanks to Jen's meticulous work."
We responded:
"Enrique, we're delighted to hear that Jen at Letitia Fulkerson State Farm provided you with great service. It's our goal to meet all your insurance needs, and we're thrilled my team member, Jen, could make that happen. We're here to serve you, if you have questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us! Letitia"
Lorraine Campbell
February 10, 2023
5
out of
5
rating by Lorraine Campbell
"Love the staff. Very friendly and helpful. So glad to have them."
We responded:
"Thank you so much, Lorraine! We are glad to have you as a policyholder! Do not hesitate to call or stop in any time we can be of assistance to you. Have a great week! Letitia "
Adam Schweitzer
December 15, 2022
5
out of
5
rating by Adam Schweitzer
"Very detailed and gave tons of information. Went above and behind with helping us set up all of our insurance. Would recommend to all!"
We responded:
"Thanks so much, Adam! I appreciated all of your good questions. It’s important to protect your sweet family properly. LOVED seeing pictures of the kids!"
Lisa Noak
October 24, 2022
5
out of
5
rating by Lisa Noak
"I had an insurance review today with my agent, Letitia Fulkerson. She is always great! She answers all of my questions, and never makes me feel stupid. She went above and beyond with me multiple times. In addition to making sure I have enough coverage at the best price, she gave me names of a reputable plumber, electrician and body work shop, and when I mentioned I was overdue for lunch, she gave me a tasty piece of candy. She also took extra time to support me in my silliness, by taking a picture of me with Jake from State Farm in the lobby. She doesn't treat me like I'm just a client, but a friend."
We responded:
"It is so much fun for me to meet with you, Lisa. Your positivity brightens my day! So glad you liked the candy, It keeps me going, too. 😬"
Dennis Krabacher
October 13, 2022
5
out of
5
rating by Dennis Krabacher
"When my agent John Hopkins of over 30 years retired we had to find a new agent. We thought we would give Letitia Fulkerson a try. We thought no one could replace John but Letitia was just as professional and easy to talk to. She is amazing. Her attention to detail and her knowledge on all of State Farm’s products and services is very helpful. She was very helpful in helping us make important financial decisions. You have a good feeling walking into the office, everyone is friendly and caring. We feel we are visiting friends."
We responded:
"We absolutely are friends! It is a privilege for me and my team to work with you and Carol. You are both so organized and efficient! I appreciate your kind words. Letitia"
Joe Derosier
October 13, 2022
3
out of
5
rating by Joe Derosier
"I needed help on a closed policy and the 800 number told me to call my agent. I called this office (my current agent) for assistance with a homeowners policy I had on a house I'd sold, and the person who answered the phone (Shawna?) was dismissive and not helpful, telling me to call the agent who'd held that policy. My former agent's office was very helpful, but as a course of that discussion it came up that I had moved to Kentucky a few weeks ago, and they input a change of address. This agent's office sent me a text that I needed to find a new agent, that they could no longer insure me. Immediately, I started looking at agents in my area, however, when I went to the agent I wanted to use it was found that this agency assigned me to another agent without verifying with me who I wanted to use. I had to call the agent who they assigned me to, in order to get moved to the agent I chose. It was an unnecessary hassle, and my only dealing with this agent's office since I'd switched my policy to her. I have modified this review to add clarity and based on the response from the agent (increased the rating from 1 to 3 stars). The agent needs to curtail the office staff and remind them that there is a polite way to let someone know you're not able to assist them without making them feel brushed off."
We responded:
"Joe, I appreciate your second note. We can't improve our service without understanding your frustrations. We will review our state to state transfer process and communication. Have a good weekend! Letitia Hi Joe, I am so sorry you had this experience and that we could not connect with you via phone to discuss. State Farm sends out a notice to the current agent and an agent in the area of the policyholder’s new address whenever they are notified of an out of state change of address. Both offices were just trying to respond to this email to assist in helping you transfer to your new location. The agent in the new state is who handles the transfer paperwork since I am not licensed in that state. If I can be of assistance to you, please do not hesitate to contact me. Letitia"
Michelle Hamilton
February 22, 2022
5
out of
5
rating by Michelle Hamilton
"I highly recommend Letitia and her team. They take the time to understand you and your situation before recommending solutions. She’s been responsive every time I have a question or need to update my coverage. They truly care and it makes a difference!"
We responded:
"Thank you for your kind words, Michelle! We appreciate the opportunity to work with you on your home and auto insurance needs. Call or text anytime, we are happy to help you!"